501: New data standards - Required for all users

Original training date: September 18, 2017
Length: 60 minutes
Counts as: 1 WISP User Training

HUD released the newest version of the 2017 Data Standards Manual which present substantial changes to data entry in HMIS. Please join us for an overview of the changes and presentation of the new workflow requirements. New Standards Effective 10/1/2017. 

What’s included in the New Data Standards: 
● Changed picklist values
● New Permanent Housing workflow
● “Retirement” of no longer used assessment questions

Related resources:
2017 HMIS Data Standards Update PPT
See How to Guides Page

System performance measures: what you need to know

Original training date: June 7, 2016
Length: 58 minutes
Counts as: N/A

Find out more about the HUD System Performance Measures, reports available in HMIS, and what to expect from HUD in the next few months. This session is geared toward CoC Leads and CoC membership.

Related resources:
PowerPoint: System Performance Measures - What you need to know
HUD Guide: System Performance Measures
HUD Document: Measure 7 Permanent Housing Destination Summary
Preparing for SPM - CoC Leadership Guide
Preparing for SPM - Getting it Right for Providers

100:  New User Training Series-recordings request

Original training date: October 2016
Length: 5 hours
Counts as: 1 WISP User Training

This training series is intended to give new users an overview of HMIS and the federal and state requirements regarding data entry.  Users must complete the training series and the required homework successfully to obtain a ServicePoint license.  To access the recorded training series, users will need to click the title to email the HMIS helpdesk and request the trainings.

There are 4 separate recordings in this training series.
101:  Intro to ServicePoint
102:  ClientPoint - Client Profile
103:  Entry Exits, Interim Reviews, and Service Transactions
104:  ShelterPoint (only required for Emergency Shelter Programs)

106: Intro to Interim Reviews (Understanding the Subassessments)

Original training date: December 14, 2016
Length: 32 minutes
Counts as: 1 WISP User Training

This training is designed to teach the basics of the Interim Review function in WISP.  Interim Reviews are part of the Entry Exit functionality.

With the new HMIS Data Standards, the Interim Reviews are now required for program using Entry/Exits in data entry workflow and updating client files while enrolled in programs. Interim Reviews are also required in order to make the APR (annual performance report) in ART work correctly.

Related resources:
See How to Guides Page

107: CHRONIC HOMELESS DEFINITION IN HMIS

Original training date: June 19, 2017
Length: 36 minutes
Counts as: 1 WISP User Training

This training focuses on the HMIS questions intended to identify an individual or household as chronically homeless. 

If you have specific questions about a client or how to make sure you are answering the chronic homeless related questions correctly in HMIS, please contact your HMIS Coordinator for assistance.

Related resources:
PowerPoint for 107: Chronic Homeless Definition 6.19.17
HUD's Defining Chronic Homelessness Webinar
HUD's Capturing Chronic Homelessness in HMIS Webinar
(Balance of State): Chronic Homelessness Definition & Documentation
(Balance of State): Chronic Homelessness Definition & Documentation
 

110: Securities Training (Annual Requirement)

*2016 Edition* 
Counts as: Annual Security Training

This training provides an overview of how security is maintained in ServicePoint.  It covers visibility with users, assessments, and other related fields.  It also includes the requirements of the user and agency to maintain the integrity and security of the HMIS.

201: Refresher Course – Adding a New Baby and THE HUD Sub-assessment Verifications

Original training date: December 22, 2016
Length: 35 minutes
Counts as: 1 WISP User Training

This training is for users wanting a refresher on how to add someone to the household that did not enter the program the same date as the other household members.  It also covers the how to complete the HUD verifications for the sub-assessments.

Related resources:
See How to Guides Page

205: Case Management Functions in WISP

Original training date: March 24, 2015
Length: 57 minutes
Counts as: 1 WISP User Training

This training covers the following topics: Assigning a Case Manager, Document Upload, Self Sufficiency Matrix, Case Plans, Case Notes, How to Create and Accept Referrals, and ART Reports on the Home Page.

210: Coordinated entry referrals - balance of state

Original training date: January 21, 2016
Length: 52 minutes
Counts as: 1 WISP User Training

This training covers the functionality available in WISP for coordinated entry in the Balance of State CoC, including the Coordinated Entry Assessment, Creating Referrals for the Prioritization Lists, and Using the canned Referrals report to check referral status.
**The Balance of State CoC requires VI SPDAT and Coordinated Entry training prior to the above training.  Please visit their website to view the trainings.  http://www.wiboscoc.org/coordinated-entry.html

Related resources:
See How to Guides Page

301: ART Basic training (ART)

Original training date: December 16, 2016
Length: 59 minutes
Counts as: 1 ART Training

This training provides the basics of "How to" run ART Reports.  The training includes a review of available reports for data clean-up and program grants, as well as a Q&A session.

302: Data Clean Up Reports (ART)

Original training date: December 20, 2016
Length: 41 minutes
Counts as: 1 ART Training

WINTER CLEANING!  The revamped training covers NEW reports created in the Data Completeness folder in ART.  
Reports covered: Data Completeness by User (Entry/Exit Based) including the Chronic Homeless questions and Client Detail tabs.

303: Sub-Assessment Clean Up Report (ART)

Original training date: May 19, 2015
Length: 51 minutes
Counts as: 1 ART Training

This training is a review of the Sub-Assessment Clean Up Report.  Topics covered include how to find incongruent data, duplicate entries, and missed verifications.

Related resources:
See How to Guides Page

306: Point-in-Time Reports – How to Run and Read (ART)

Original training date: January 23, 2017
Length: 45 minutes
Counts as: 1 ART Training

This training will demonstrate how to run and how to read the new (2017) monthly Point-in-Time reports. These reports will replace those previously used for both the Point-in-Time (PIT) and monthly Housing Inventory Chart (HIC).

310: Coordinated Entry Prioritization Reports

Original training date: September 8, 2015
Length: 36 minutes
Counts as: 1 ART Training

This webinar reviews the reports available for Coordinated Entry and prioritization of clients needing services.

Related resources:
Identify duplicate client ids on the Priority List Guide

322: Coc APR (canned report)

Original training date: June 14, 107
Length: 49 minutes
Counts as: 1 ART Training

This training is for all of the providers required to use or turn in an APR. Examples include: COC-funded programs like TH, PSH, Safe Haven, Shelter Plus Care, and SSO as well as TBRA funded programs. This training goes over how to generate an accurate report as well as common mistakes.

Related resource:
New canned APR Training Guide
OLD ART APR Training Guide

340:  ESG CAPER and ETH Report training

Original training date: May 9, 2017
Length: 50 minutes
Counts as: 1 Report Training

This training covered how to run the ESG CAPER and save it for submission to the ETH Lead and ETH grant administrator.  It also reviewed the UPDATED reporting requirements for the 2016-2017 ETH grant year and the monthly reporting form created by DEHCR. 

Related resources:
See How to Guides Page

340:  Milwaukee City ESG Report training

Original training date: July 6, 2017
Length: 28 minutes
Counts as: 1 ART Training

A new City ESG report has been created to take the place of the current CDBG-City ESG report in ART. This new report will serve as both your Direct Benefits Reports submission as well as your back up documentation.

Related resources:
See How to Guides Page

348: RHY ART Reports

Original training date: April 6, 2016
Length: 37 minutes
Counts as: 1 ART Training

This training reviews the new data completeness reports for RHY programs and discusses the changes and basics for the April RHY upload.

Related resources:
See How to Guides Page

410: Coordinated Entry Prioritization January 2017 Update
(Balance of State and Racine)

Original training date: January 31, 2017
Length: 77 minutes
Counts as: 1 WISP User Training

This training provides the January 2017 workflow update, including using the CE Follow Up Sub-assessment when contacting clients for referral follow up.  It reviews common mistakes and things to remember, along with how to spot errors on the Priority List report and where to fix them in the client file.

Related Resources:

Common Mistakes and Needed Reminders Handout
See How to Guides Page

440: ETH PREVENTION AND RAPID REHOUSING PROGRAMS

Original training date: August 15, 2016
Length: 60 minutes
Counts as: 1 WISP User Training

This training covers the workflow required to correctly document ETH funded Prevention and Rapid Rehousing program clients in ServicePoint.  It includes creating an Entry/Exit and the additional questions required for clients receving ETH Prevention and Rapid Rehousing services.

Related Resource:
ETH Programs Quick Guide

440: ETH SHELTER AND MOTEL VOUCHER PROGRAMS

Original training date: August 16, 2016
Length: 60 minutes
Counts as: 1 WISP User Training

This training covers the workflow required to correctly document ETH funded Shelter and Motel Voucher program clients in ServicePoint.  It includes creating an Entry/Exit for both programs.  It also includes workflow information on ShelterPoint entry for emergency shelter clients and motel voucher service transactions for motel voucher programs.

Related Resource:
ETH Programs Quick Guide

440: ETH STATE THP PROGRAM

Original training date: August 17, 2016
Length: 60 minutes
Counts as: 1 WISP User Training

This training covers the workflow required to correctly document ETH funded State THP program clients in ServicePoint.  It includes creating an Entry/Exit for both programs.  It also includes workflow information on interim reviews.

Related Resource:
ETH Programs Quick Guide

440: ETH Outreach Programs

Original training date: September 21, 2016
Length: 60 minutes
Counts as: 1 WISP User Training

This training covers the workflow required to correctly document ETH funded State Street Outreach program clients in ServicePoint.  It includes creating an Entry/Exit for both programs.  It also includes workflow information on interim reviews.

Related Resource:
ETH Programs Quick Guide

443:  SSVF PROGRAMS - NEW DATA STANDARDS

Original training date: October 3, 2016
Length: 60 minutes
Counts as: 1 User Training

This training describes the workflow to correctly document SSVF clients in both the Prevention and Rapid Rehousing programs.  The 2016 Data Standard changes are also included.

444: PATH-FUnded Projects

Original training date: November 23, 2015
Length: 75 minutes
Counts as: 1 WISP User Training

This training is for PATH funded programs and agencies. It will focus on the new workflow needed to successfully enter clients into HMIS in order to export data for the PATH repository.

Related resource:
See How to Guides Page

445: SOAR-Funded Projects

Original training date: March 27, 2017
Length: 70 minutes
Counts as: 1 WISP User Training

This webinar will cover the data entry basics for entering SOAR data into HMIS including the use of Interim Reviews as the method for tracking case file progress at the Initial, Reconsideration, and ALJ stages.

Related resource:
See How to Guides Page

446: TBRA Projects

Original training date: May 26, 2015
Length: 50 minutes
Counts as: 1 WISP User Training, 1 ART Training

This training covers the HMIS-related requirements of the TBRA grant administrator – Donna Wrenn with the Division of Housing. It covers data entry specific components as well as reporting.

448: RHY-Funded Projects

Original training date: February 2017
Length: 95 minutes
Counts as: 1 WISP User Training

This training includes the New Data Standards workflow and is for RHY-funded projects newly entering data into WI ServicePoint. It goes over the data entry requirements, including the assessment questions, entry exits, service transactions, and referrals.

Related resource:
RHY ART Report How to
 

449: VORP Training

Original training date: January 14, 2016
Length: 81 minutes
Counts as: 1 WISP User Training

This training covers all of the data entry requirements for the Veterans Outreach and Recovery Program (VORP) in HMIS. This includes documenting services provided, referrals, and assessments.

503: Understanding and Documenting Veteran Status

Original training date: January 20, 2015
Length: 83 minutes
Counts as: 1 WISP User Training

Guest Presenters:
-Colin Moten, Veterans Assistance Foundation
-Ken Grant, WI Dept of Veterans Affairs
-Nicole Lillis, WI Dept of Veterans Affairs
-Luke Radomski, City of West Allis Housing Authority

This training provides an overview of Veterans status, how it affects program eligibility, and what resources are available to assist in obtaining documentation or upgrading a discharge status. This training also provides guidance on how to document Veterans information in ServicePoint.

511: Dashboard Reports (for all users)

Original training date: September 8, 2015
Length: 45 minutes
Counts as: 1 WISP User Training

This training provides an overview of the reports available to all users made available by selecting reports available and customizable for every User using the Home Page Dashboard function in ServicePoint. Get up to date client information, UDE data completeness reports, open entry information, etc.